Frequently Asked Questions
What does "ski rental delivery" actually mean?
Where do you deliver to?
How do I make a reservation?
What hours are you open?
Where are you located?
Can I come and rent equipment direct from your shop?
Do you have a minimum order?
How do I pay? When do you charge the credit card?
What if I have to finish my holiday early and don’t need the rental equipment for the whole time?
What equipment do you have?
Which package should I choose?
How precise do I have to be with sizes?
Are ski poles included in the price?
Are snowboard bindings included in the price?
How do you select my equipment?
Can I reserve a specific snowboard/pair of skis?
Do you offer insurance for equipment?
What happens if my skis are lost or stolen?
What happens if the rental equipment is seriously damaged?
Should I rent a helmet?
I have feet that are hard to find a good fitting pair of boots. How can you help me?
What happens if I am late arriving?
Can I collect equipment from your shop?
DURING YOUR STAY
Can I leave my skis/board/boots overnight with you at the shop?
Can I change my skis/board/boots?
Can I switch to a ski/snowboard during my rental?
Do you offer any boot-fitting services?
Can you service my skis/board mid rental?
AT THE END OF THE RENTAL PERIOD
How do I return the rental equipment?
Can I buy the skis I rent?